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Telework Transformation Part 2: The Messy Middle

  • November 01, 2022
  • 3:00 PM - 4:00 PM
  • Zoom (Virtual)


  • Register for this free webinar!

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The Washington State Department of Transportation (WSDOT) continues its ambitious agency-wide Telework Program.

In April 2021, Part 1 webinar participants learned about the worker-centered framework for this program.

On November 1, 2022, this follow-up webinar explored how WSDOT is resolving thorny issues arising from manager/employee remote interaction, technology support, facilities management and more.

View the conversation with a panel of core WSDOT representatives who are steering WSDOT’s Telework Program toward long-term success.

Moderator: Sara Hendricks, Senior Research Associate, Center for Urban Transportation Research


Yvonne Knutson oversees the Washington State facilities portfolio at the Office of Financial Management (OFM) as the Facilities Oversight and Planning Program Manager and Senior Budget Assistant to the Governor. She combines 20 years of prior private sector new construction, hi-rise, commercial and residential facilities management with seven years of government leadership experience. She shares success with her diverse portfolio experience driving strategic efforts with collaboration, accountability, measurable metrics and change management.

Michelle Morgan is WSDOT’s Information Technology Division (ITD) Assistant Director in charge of Field Services. The WSDOT ITD Field Services team functions as the agencywide support organization for all technology related systems, software, and devices used by 8,000 employees spread across Washington. Michelle’s team was instrumental in providing the technical framework enabling the agency’s telework transformation. She has over 25 years of experience in information technology spanning the state, federal and private sector levels.

Stan Suchan is Practical Solutions Manager with more than 25 years of experience in multimodal transportation planning, transportation demand management, and public and stakeholder engagement. He leads statewide teams focused on transportation demand management and public transportation data, analytics, planning, and engineering. In addition, he serves as project manager for WSDOT’s Telework Transformation, a project to sustain high levels of telework post-pandemic.

Partners: WSDOT • FDOT • New North Transportation Alliance • Best Workplaces for Commuters

View Webinar Recording

Did you miss Part 1?

Watch Part 1 

WSDOT Telework Supporting Documents:

WSDOT Telework Directives

WSDOT Technology Equity and Inclusion

WSDOT Project Brief: WSDOT Telework Transformation

WSDOT Telework Impact Study

University of South Florida
Center for Urban Transportation Research
4202 E. Fowler Avenue
Tampa, Florida 33620

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